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FAQ
There are 2 ways to reset your password.
1. If you are logged in, go to the Profile dropdown and select Account Settings. On the User Info page click on Change Password. Enter your password and make sure to Save your Password.
2. On the Login to Learn AIWith Me page select Forgot Password, then enter the email address you used to register. An email will be sent to your email address with the link to reset your password.
You can cancel your subscription by going to the Account Settings page in the upper right hand corner of the platform.
Under Account Info, click Cancel Plan.
Cancellations will stop the renewal for the next billing cycle. If you cancel before your subscription expires, you will have premium access until the next billing cycle.
Please refer to our Pricing page for our terms of renewal.
To cancel auto-renewal, log in to your account and go to Profile, then Account Settings. Under Account Info, click Cancel Plan. The date of expiration will be visible once you cancel your subscription. You have access to your subscription until the date of expiration
We do not process refunds for the months that have already been paid or used. Please make sure to cancel at least 24 hours before the renewal date.
We can only refund unused subscriptions that were paid recently (less than 3 days). The premium access will be removed immediately once the refund is processed, and your subscription will revert to free access. The money will be refunded back to the original form of payment in 5 business days
Please make sure that the information you have entered is correct and accurate. Check that your billing address matches the information connected to your card (credit, debit card)
For international cards, please call your bank/credit card company and ask them to unlock international purchases. Once your bank/credit card company enables international purchases, you will have the ability to purchase a subscription from Learn AIWith Me.
If you still cannot purchase a subscription to Learn AIWith Me, please contact us at geencay@gmail.com for help.